Auto Log Out After Innactivity

Is there a way of auto logging out portal users after a period of inactivity of say 5 minutes?

We have identified a risk on out customer portal where someone could potentially have their data stolen if they forget to log out of their account. This would be particularly high if the person was using a communal PC/Laptop in a retirement court. Adding an auto logout feature would help reduce this risk.

Hi Paul,
we had the same concern and have implemented an Idle session expiry in each of our apps (this can be found in Build Studio > Security > Roles > select role (e.g. Portal user) > Basics).

We’ve also set the maximum session duration as another precaution.

I hope this is of some help, but feel free to get in touch if you have any questions.


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Thank you Jane this was really helpful.