Embed auth form in email

Is it possible to embed an authenticated form in an email so the user doesn’t have to click on the link to update a case?

We can do page includes with info and list widgets, but why not form widgets?

Hi Kevin,

Email clients are notorious for their inconsistent/lack of support for html content.

Including a form in the body of the email is a nice idea but ultimately would be less secure and non-functional (blocked js execution and blocked requests to our servers).

I don’t think we can entertain supporting it but happy to discuss if you think I am mistaken.


Ah, i did wonder if there was reasons why this can’t be done. It’s not a big issue