Timer Targets and the Threshold Field

Can you please add the ability to set the Threshold Field for a Timer Target to a Composite.

This is useful if you have set an SLA for a number of different milestones and want to issue a warning when you reach 80% of the SLA and notify of a serious breach when you reach 150% of SLA. The Warning and Serious Breach durations could be composites which are the required percentage x the base SLA.

Alternatively, add an extra Percentage field to the Timer Target - to indicate the percentage of the duration in the Threshold Field that the target will trigger an event at. Default is 100%.

Hi Angela,

Allowing Composites that are of type “Numeric Calculation” and have an output base format of “duration” might be simple enough to apply as a patch in 2020.1.

If not, we will add to the wish list for consideration in the next version.

Paul

Hi Angela,

This change has been made in 2020.1.389.

Paul