API Error Handling

Hi,

Background
I’m trying to create a process to manage when a API Call fails via the Error Handling tab. If a API call fails for whatever reason, we firstly need to capture the error. We then need to alert the user there is an issue with brief details. We also need to alert our internal IT Team.

Issue
I’ve managed to create a API failure trigger that sends a email to our IT Team with the details. Liberty Create is very slow, taking 10 minutes after the event to send the email.

My second issue is to alert the user. I cannot see a trigger/action against the failure to popup a message or something similar to the end user.

Could anyone advise how they manage API Call failures, and how they alert the end user of any issues?

Thanks in advance.

Regards,

Nick

There is definitely no option (that I have found) to trigger say popups or something - this is something I have felt would be useful for other things too.

There is a notifications app on the appshare which could possibly be of use … Notifications - Netcall Community

Perhaps you can figure a way to feed this component with somthing as a result of your “failed” API call ?

Its a couple of years old and may not be exactly what you need but maybe you can modify it to suit your needs.

PS. Ive not used it so it may not be appropriate at all - but id certainly check it out before embarking on your own custom project from scratch.

Hi Haydn,

Thanks for your response. We’re looking at the coding studio now to develop something, but I’ll have a look a the Notification app.

Nick