Are there any active users on here? Would be great to get in touch with some other end users to ask some questions as we are soon to have this platform

Title self explanatory. If anyone can spare 15 mins for a few back and forth emails about the product from a user perspective please let me know!

I think it’s pretty quiet overall but there are a few people hanging about.

Just wondering how often you end up using python / code, and is the documentation good? We use liberty and struggle with lack of documentation and end up using code all the time. Is RPA the same?

Thanks,

Peter

We tend to use python in most flows, but only little bits. Often it’s instances where it would take several activities to achieve what we can do in a couple of lines of code so it’s quicker and easier.
I find the documentation to be fairly good, though not perfect. I’d say it’s better than create, but then the product is simpler really.

Caveat to all the ab9ove is that we’re still fairly early in our RPA journey and only have 2-3 flows built.

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DM’ed you my email address, we may be able to help with Liberty Create, not used RPA in anger yet.

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Hi Peter,

The Python code node isn’t heavily used and where it is, as has been stated, its normally to simplify a flow. If you’d like a chat with our RPA Product Owner let me know and I can setup a call with him, make sure you get up and running in the right way with the solution.

In terms of Liberty Creates documentation, more than happy to listen to any feedback on how it can be improved / what you see as lacking - feel free to contact me.

Thanks,
Richard

Hi Richard, I’m more interested in hearing from end users than product owners- a product owner is not someone who has experience of everyday technical implementation of use cases, and is also paid to market their product. I’ve shared feedback on the create documentation many times through different channels and meetings. There are very few examples on documentations and almost everything is inadequately explained. Every page needs to have a what is this, a why is it used, example use cases, and example implementation. Particularly for anything including code. When a solution is sent out to a client, it should be added to a solution library which people can search. My concern with RPA is that Create is described as a low code platform, but a large amount of tasks on it are substantially more difficult than doing it outside of Create, and often require some code. Is RPA a low code automation platform in the liberty sense? Or is it a fully fledged platform where code is not required? We have been told that a week of trial is not possible, which makes me assume it will need code in a range of use cases.
The explanation that seems most logical for the poor documentation is that it leads to paid developer support hours and paid training needs. My worry for RPA is that it is going to be treated the same as Liberty in this regard as a mislabelled product that will make tasks that can be automated in 20 lines of python code for free in half a day, take weeks of support emails.

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I am here! :raising_hand_woman:

Like you, I tried using the activities and soon realised that I can achieve the same with just a few lines of code.

My flows tend to have only a few nodes to get the credentials required (if any) and then calls a python script activity. So very heavy coded.

I find it easier to develop, debug, reuse, document… but maybe this is because of my background as a programmer.

What I haven’t managed yet is to import a rpa module from my script.

Good to hear other people’s experiences :slight_smile:

To add to what I said above: you rarely need to use code, and I have only really used it to simplify/speed up certain steps in a flow. You can build flows entirely using activities which means you dont need much if any coding knowledge, though a little might help conceptualise flows and understand how to get the bits you need out of a website. I wouldn’t expect something that could be done quickly and easily in pure python to take a too much longer in RPA, nor need much support.