If you’re a Netcall Health customer remember In preparedness for any potential escalation of the Coronavirus issues, your Netcall solutions can include additional messages to help communicate updates to patients. This can be in line with NHS guidance as your situation changes, and help reduce demand into your contact centres.
Your IVR, ContactCentre, AMC, or Patient Hub solutions can all be configured to play or display messages, so please do not hesitate to contact our support desk as part of your solution care and we will be happy to advise and assist.