Hi,
Apologies if this is obvious but I’m drawing a blank.
We want to create a case per row when importing data from a CSV into one of our hosts, and I’ve done that, it’s creating the DATA/PROCESS/CASE objects and our host is happy, but the Create or Update Summary Case API won’t trigger without a Central Service ID which is created in Central.
So do I have to import the data into central and then tell host about it? If so, any chance of a quick step by step on what to do?
Thanks in advance,
Vicky