Filtering Service Group by Permissions

Liberty Create - Build Advice
1

Hi there,

Wanting to display the list within Service group on the Service Request page as defined by access to Permissions Groups/Service Groups within Admin > Users

sg1
sg11176×613 38.6 KB

sg2
sg2373×701 12.9 KB

sg3
sg31046×828 61.6 KB

I have tried to apply the subset defined for the group of users which in turn uses Service Groups in Service Groups within Admin > Users but it doesn’t seem to want to take. Couldn’t find a reference to this in the learning docs either.

I asked a very similar question to this that advised to change the presenter but the presenter for the dropdown lives in a Search box and lists less options.

Any helps would be much appreciated!

Craig

2

Hi Craig,

If you select your ‘Service group’ dropdown and on the ‘User restriction path’ setting specify the following relationship path:

  • GU Mapping to Internal User
  • Group to GU Mapping

This should restrict this dropdown list to service groups that are related to the user by their assigned groups. Please be aware that you also have a ‘Limit to Subset’ applied to this fragment so the resulting service groups will also be filtered by the definition of the subset selected here

Luke

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