Issues installing the widget "Comments"

Liberty Create - Build Advice
1

Hi all,

I did everything that was in the installation guide and it still gives me an internal error when I publish the widget. Can anyone help me, please?

https://community.netcall.com/appshare/i/comments/

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image1084×100 2.38 KB

Thank you,
André

2

Hi Andrre, what platform version are you currently running?

Regards - MP

3

Hi Mark,

Liberty Create version - 2022.3
Solution code - 2022.3.337
Solution database - 2022.3-164

Thank you,
André

4

Hi Andre, we’re updating the widget to run correctly on 22.3. I will reply here when it’s available on AppShare for you!

Regards - MP

1 Like
5

Thanks for the quick help Mark :slightly_smiling_face:

Regards,
André

6

No Problem Andre. You can now download a version of this widget that is 2022.3+ compatible. Enjoy! :slight_smile:
Regards - MP

2 Likes
7

Have you managed to download and successfully install the Comments widget now Andre? MP

8

Thank you Mark :slightly_smiling_face:

I am having a different issue now. When I try to submit a comment, the system triggers an error:

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image1797×325 21.4 KB

I did everything that was in the installation guide, I am missing something?

Thanks,
André

9

Hi Andre I have referred this back to our Dev Team for advice. We’ll get back to you asap. MP

1 Like
10

Hi Andre, could you please try the following. Open a tab with Detective open. Set to your user only, and extreme verbosity. Clear the logs and set it polling. Then try and use the widget and trigger the error. Then could you please screenshot the results and send it to me so we can look for clues as to what is causing an error for you. Cheers MP

13

Hi Andre, thanks for the Teams call. Glad we could resolve this issue for you. Thanks for the help Liam. I am updating the documentation to clarify the Base Object issue. Cheers - MP

1 Like
14

Hi all,

For someone who faces the same problem, here is the solution.

After a quick call with @mark.pearson and @liam.norris I was able to resolve my issue:

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image1177×457 41.3 KB

In the page I wanted to put my widget, I did not fill the relation path like the image above.

Once again, thank you very much for your help Mark and Liam.

Best regards,
André

1 Like
15

It’s our pleasure Andre. Glad we got it resolved for you. I am updating the documentation to make the issue you faced clearer in the installation notes. Thank You for reaching out to us! MP

2 Likes