Hi all,
I am struggling to send a notification to the widget “Notifications” (Notifications - Netcall Community) when I create a comment (widget Comments) or when I create a record in another object.
I searched inside documentation but don’t refers nothing about this. I think that I need to create a Message with Channel “Push Notification” but I am not sure because I still could not solve it.
Does anyone know how to fix this?
Many thanks,
André
Hi André,
The notifications widget works on it’s own object, which needs to be populated via a rule if used in conjunction with the comments widget.
Please read the documentation that is available on the notification widget setup.
The comments widget has a setting that allows to configure an event to be fired when a comment is added. Using this event you can create a rule that will populate your notifications object.
Hi Ged,
Thank you for your answer 
I already did that but when I populate the notifications object, only appears a red dot on the widget and no notification.
Could you help me with this one, please?
Thank you,
André
Hi André,
Could you please send me a private message with a link to where you have the widget setup, and I will have a look for you.
Ged
I’m also having the same issue
I’m assuming a relationship needs to be created to the users and the notification ?
Hi Sean,
Yes a relationship needs to be created, in order to link comments and notifications with the user
