Account locked - who is the support person?

Good afternoon,
I’m new to the forum (hello) but one of my colleagues has a message that his [Community] account is locked, but there is no guidance for who the support person is, or what the process for unlocking is.

Can anyone help please?

Hi @MBSLC , thank you for your question. I believe this was already resolved yesterday, but if he is still having issues please do not hesitate to contact us at community@netcall.com and I will be able to help you further.

thanks

LV