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About the Liberty Converse and Connect Advice category
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0
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816
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24 September 2019
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Add a new line option - telephony
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4
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63
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3 February 2023
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Page linking and record saving issue
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0
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13
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1 February 2023
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Monthly running total for wait times to the dashboard
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1
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17
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1 February 2023
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Directory export - ex-directory flag
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2
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24
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19 January 2023
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Access to SQL Server
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1
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37
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18 January 2023
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Call backs rejected
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1
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40
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6 January 2023
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Report on outcome
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2
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34
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4 January 2023
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Repeat caller identification
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1
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38
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9 December 2022
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Accessing a List of Temporary Location Numbers
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3
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57
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8 December 2022
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Call Failed - SIP 486
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3
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89
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6 December 2022
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Scheduling the assignment of emails
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5
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88
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24 November 2022
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Concurrent calls report
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1
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62
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16 November 2022
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Liberty Converse Web Browser Issue
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2
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93
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31 October 2022
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Liberty adding squelch noise to uploaded recordings
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1
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335
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27 October 2022
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Web Agent Desktop App
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2
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94
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26 October 2022
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Class of Service Reporting
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2
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93
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18 October 2022
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Reporting on customer detail pop - incoming calls
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1
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106
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14 October 2022
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Reporting number of outstanding emails
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1
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75
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11 October 2022
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Using data look up within Dialogue Builder to play bespoke information
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4
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95
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10 October 2022
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Converse upgrade - abort wrap up time
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1
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104
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28 September 2022
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Using the Liberty Converse Report API
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0
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122
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28 September 2022
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Unable to select custom time for report
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7
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108
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12 September 2022
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BANK HOLIDAY - September 19th 2022 (Converse & Connect)
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0
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447
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12 September 2022
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Question on transferring calls using Teams
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1
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121
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19 August 2022
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Intermittent call quality issues - Caller sounds robotic or underwater
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3
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134
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10 August 2022
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Training new contact centre staff on telephones
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2
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141
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10 August 2022
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Using Office 365 Email
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3
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1173
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8 August 2022
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Adding new tabs to the top tabs
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1
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123
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1 August 2022
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Send DTMF *after* a call is connected?
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1
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105
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14 July 2022
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