I’m putting this one here for anyone who may need to do this…
I create an API Call/Function to sync Case Owner changes from Host to Central.
Firstly I added a Rule named Case > User Assigned Changed > API CALL to Update Case Owner to fire an API Call on relationship change from CASE and User (Assigned).
Trigger on relationship change
Response to make API Call
Second, I added an API Call named Update Case Owner
Request Data uses the Central ID’s
The above API Call fires the API Function on Central named Update Case Owner
The Action is set to Match 1.
Request Data (uses Case Ref & Central Case ID to match, and saves new relationship).
Response Data (returns the Central Case ID)
I learnt some new things figuring out how this works with pure API.
The one thing I did do that help was to add a Request Line Processor to help me debug the payload initially.
JonathanFS