On the forecasting tool is there a way that we can add actual performance for the day to lie with the actual and forecast figures. WE can then see how abandons impacts numbers and any follow on in the days after .
Hi. I can see your logic here as a very high abandoned rate on one day is very likely to result in repeat attempts the following day meaning you may want to increase the forecast for the following day. Could you raise this in the Ideas section please and we will consider it along with other enhancements we are looking to add to WFM over the coming releases.