Generate a reminder based on a timer

Hi all, wonder if you could help.

I am trying to trigger an email reminder to a user based on a timer.
I have created a timer and need to send a message to the user when 5 days has passed. I have generated a rule that sends a message based on the event however it is not working.

Any advice please! :slight_smile:



Hi Amy, my name is Mark and I am part of the Community Team. It’s one of those situations when I probably need to discuss what you have built. I am free tomorrow morning if you would like to discuss. Once I know what you have built I am sure I will be able to see where your issue lies. If you email me at we can arrange. Regards - MP

Glad you are now up and running Amy. MP