Generic Case Processing Page

Liberty Create
1

I’m not sure if it’s Create or Citizen Hub where my query sits.

I have created a process and when you click on the case in Citizen Hub to view it the default landing page is the Case Process tab which links to the Generic Case Processing Page, which has the Case Summary Data as the base object.

This is fine for all other processes but not for this particular one and I want to use my own Case Processing Page. I have created my own and added it to the appropriate Sub Tab.

When I view the case now I can see the case process tab but underneath it sit two Case Processing Tabs one is the generic one and the other is my own new one.

On the generic case processing page I have tried to restrict the visibility and also tried to restrict visibility and inversing it but this hides everything within the case.

On the generic processing page as its an information widget I can’t add a dependency to hide the whole cell like you can do with a form widget.

I could add a dependency to each field added to hide it (I think) and just add and show the fields I want it to show but that could become messy.

Any advise or suggestions appreciated.

2

You can use a restriction subset using CASE – Service [DATA], this one checks if this service is FOI v3”.

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The subset checks if case has a relationship to the service you want.

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I’ve got various setups using this and other settings.
hope this helps.

3

This seems odd. You should definitely just be able to set visibility subsets on the two pages and conitionally show the page that you want.

4

Thanks so much that has worked

5

It did seem odd, it was probably something I did in the beginning that caused it!