Have you looked at our Ideas Portal recently?

Good Afternoon Everyone. I just wanted to say a big thank you to all of our customers that have taken the time to post onto the Converse Ideas portal over the last 6 months or so.

We are reviewing this regularly and have already delivered a couple of the suggestions in the most recent release including Mandatory Activity Codes and ability to see the time agents have been in a Ready state on the dashboards.

In order to help us prioritise our development roadmap over the coming year, it would be very helpful if our members could review the ideas already posted and upvote any that you think would be a worthwhile improvement to the Converse platform. Ideas with the highest number of votes will then be further reviewed and considered for future releases.

For those that are not familiar with the Ideas portal, it can be reached at https://ideas.netcall.com

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