This topic is all around news articles and blogs that relate to health and technology. So feel free to add anythig you find that sounds interesting and would be useful to others.
We’ve just put out this blog all about automation in the NHS: https://www.netcall.com/blog/intelligent-automation-in-healthcare-a-shot-in-the-arm-for-our-nhs/
The pandemic continues to put the NHS under monumental pressure and the repercussions are impacting an array of services within the healthcare sector.
Firefighting has been the priority over the last year, with multitudes of consultations, procedures and surgeries postponed. This has caused a significant backlog of non-COVID related appointments. To overcome this and improve patient experience in the new normal, optimum efficiency, powered by automation, will be critical. Could intelligent automation in healthcare be the answer?
Take a look at our latest customer story from Rotherham NHS Foundation Trust. Find out about their move to the cloud for their contct centre, how they managed to move their workforce to remote working, their innovative use of AI and the deployment of Patient Hub.