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Liberty Controller

Documentation

The centralised hub for all Liberty Create applications, with the ability to control their respective infrastructure, settings and access all in one place.

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Release Notes

Here at the release notes, you will be able to view very-high level information, and what has been newly introduced, changed or removed.

2024.1 Release Notes

Older Versions

Liberty Create

Documentation

A place where you will be able to learn how to create and maintain Liberty Create applications with ease and efficiency.

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Release Notes

Our release notes contain some new and very exciting features and improvements.

2024.1 Release Notes

Older Versions

Liberty Converse

Documentation

Whether you are an agent, a supervisor or an administrator, help has been designed to provide you with a step by step guide to getting the most out of Converse.

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Release Notes

Here at the release notes, you will be able to view very-high level information, and what has been newly introduced, changed or removed.

5.11 Release Notes

Older Versions

Liberty RPA

Documentation

An AI-powered automation tool, with the ability to schedule, create and execute jobs remotely. Designed and created to automate processes that are repetitive, and were previously performed by people.

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Release Notes

Providing you with an overview of the new features and activities introduced, to help you get the most out of the Liberty RPA platform.

2024.1 Release Notes

Older Versions

Liberty Connect

Documentation

Our omnichannel messaging, webchat and AI-powered chatbot solution that lets you communicate with your customers over their channel of choice.

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Release Notes

Here at the release notes, you will be able to view very-high level information, and what has been newly introduced, changed or removed.

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Liberty Patient Hub

Documentation

Whether you are a manager, an appointment booking clerk or part of a clinic administration team, this help facility has been designed to provide you with a step by step guide.

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Forum

Blog

News about Liberty product development, new developer resources.

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Liberty Releases

Here is where you will find announcements of new releases across the Liberty product family.

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Local Government

For Local Government customers to put forward ideas and collaborate over Liberty Create CH modules and processes.

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CH Framework

A general discussion around areas of the Framework and associated modules.

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Liberty Create - Build Advice

Post here for Liberty Create advice and questions.

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Liberty Converse & Connect Advice

If you need any help with configuration or administration of Liberty Converse, here is where you can get it.

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Liberty Spark

For help with Liberty Spark, our Process mapping and Improvement solution, post some details for comment and advice back from other community members, or Netcall staff.

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Liberty RPA - Questions

For help with Liberty RPA (Robotic Process Automation) process building, post a question here.

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Integration with WhatsApp

Liberty Create - Build Advice

nicky.neighbour 6 January 2025 12:52 1

Happy New Year all!

One of our customers has asked us about the possibility of integration with WhatsApp as an alternative to, or as well as, SMS. Has anyone explored this option?

Thanks
Nicky
East Lothian Council