Liberty Converse and Connect Product Update - Friday 29th October

Hi all

Join us on Friday the 29th at 2:30pm to see our product manager, Jonathan Gunner, and WFM specialist, Lewis Gallagher, showing some of the latest features and updates in Liberty Converse and Connect.

Converse V5.6, released earlier this year, introduced some exciting new features including Screen Recording, Forecasting and enhancements to Agent Evaluation.

Converse V5.7, which is due for release imminently, adds further improvements to shift management & reporting as well as a collection of enhancements asked for by you in the Ideas Portal – including the much requested support for mandatory activity codes and a real-time call viewer.

In Liberty Connect we add support for Instagram and Google Business Messaging channels

Get your invite now from here.

See you there, Tony