Map subpage in PDF Template

Hi,

We have a PDF template that is being generated by a Rule triggered by a Case Stage being completed but the map element of the PDF isn’t generating properly. We had to create a sub page that contained the map to display the mapping in the template, and using the same map functionality outside of the template it displays the marker correctly but when in the template the marker just doesn’t appear.

Has anyone experienced anything similar or have any advice on how we might be able to get this to work please? We’re still new to Liberty Create so any advice would be greatly appreciated.

Thanks,
Mike

Hi Mike,

Thank you for your query! This sounds like a bug.

Could you please raise a ticket with our support team by emailing support@netcall.com and they will be able to help you.

If you have any other queries please do not hesitate to contact us here at the community.

Thank you,

Lisa