We are developing an app intended to be used on mobiles. Basically an app that will advertise positions in available in schools and staff be able to respond.
The idea is to send a Push Notifications every time a new position is available, but these do not display as expected.
The notifications trigger correctly and send, but the status displays as “Failed” and on mobile devices they are not visible unless the user has the app open (only Android, nothing on iOS)
Below is a snippet of the information we have on the messages.
I wonder if there are any extra configuration steps that are not mentioned in the documentation here: Help Portal (netcall.com)