I have recently been sending out bulk outbound emails to tenants but need to add an attachment to it this time round. There is no option within outbound survey to add an attachment. Is this something that can be done and if so could someone point me in the right direction?
The outbound survey application email editor will support the addition of inline images and links within the body of an email, attachments are not currently supported. I think the original use case for the Outbound Survey module was based primarily on leading with outbound telephone surveys where IVR was used to collect survey responses, and this was backed up by SMS/Email alerts that could offer a link to complete an equivalent survey in a digital/online survey tool. If you need to include a document then the suggestion would be to include a link/URL to the document within the body of the your survey email.