Revoke privileges at case level

Liberty Create - Build Advice
1

Hi,

Is it possible to revoke a privilege for a user at case level ? We have functionality whereby a user who has worked on a case as a support role has their approving role privilege revoked. However, we’ve found that the privilege is revoked not just for the case but for the whole application, meaning that the user cannot be an approver on a different case.

Would be very grateful for any suggestions.

Thanks,

Mark

2

Hi Mark,

Privileges themselves are a permissible item at a system level. In order to achieve what you are suggesting you would need to handle it in a different way.

  1. You could create relationships between the case and user to hold project level roles and “revoking” would delete the bridging record or change a characteristic.
  2. You could go the other way around and “revoking” would create a relationship to the case for that user which you could use to remove the action visibility.

Hope this helps give a pointer in the right direction.

Carl

2 Likes
3

Thanks Carl! That’s great.