Welcome to our October Drop-Ins!
Drop-ins run at 1pm every Wednesday for 30 minutes and accessed through MS Teams. Each week we provide a topic but the session is open to anyone to ask questions.
We use the same Teams link for each session, which you can access here: Join the meeting now
1st October - Mapping processes for audits, compliance and regulations
Having a process library is a powerful foundation for managing compliance. But what do you need to consider? Do you need to map processes differently? Is there a different information you need to collect? In this session we’ll share tips and tricks for using Spark to support audits, compliance and regulations.
8th October - Inputs and outputs in UPN
Capturing inputs and outputs is one of the most useful tools in UPN but many people are not sure how to do. What makes an output a good output? How do you describe an output? We’ll try and answer these questions in this session.
15th October - From customer journey to operational process
Customer journeys are an important way to understand and communicate how customers experience interactions with your organisation. But are they connected to your operational processes? In this session we’ll explore how Spark can help you make that connection and ensure they work in sync.
22nd October - Multi-lingual support and translations in Spark
Managing processes across different countries and/ or different languages? Join us to see our new multi-lingual support and translation features to internationalise your processes.
29th October - Dos and don’t of process workshops
Ever run a process workshop that didn’t go the way you expected it? In this session we’ll share some top dos and don’ts to help you make it a successful experience for everyone involved.