Welcome to our October 2026 Drop-Ins.
Drop-ins are open to all users and customers. These are 30 minute weekly sessions where we share tips, tricks, feature previews and best practices for using Spark and process improvement.
Sessions start at 1pm UK time every Wednesday.
We use MS Teams to deliver the sessions and share the schedule each month here on the Community.
You can also access the Teams link from within the notification area in Spark.
Join the sessions here:
Join the Spark Community Drop-In
7 October 2026: Process Workshop Tips & Tricks
Process workshops are one of the most effective ways to capture knowledge, align stakeholders and discover opportunities for improvement. In this session we’ll explore how to use Spark during live process mapping workshops to keep conversations flowing while building clear, structured process maps.
We’ll share practical tips for planning workshops, facilitating discussions, managing different viewpoints and capturing information efficiently. Whether you’re running your first workshop or looking to improve your facilitation skills, you’ll come away with techniques you can apply immediately.
14 October 2026: AI Process Generation Best Practice
Spark’s AI Process Generator can dramatically accelerate process discovery and documentation when used effectively. In this session we’ll demonstrate how to get the most from the feature and how to create high-quality process drafts from prompts and existing information.
We’ll discuss practical approaches for refining AI-generated content, validating outputs with stakeholders and turning generated processes into valuable organisational assets. This session is ideal for anyone looking to increase productivity whilst maintaining process quality.
21 October 2026: Finalising Processes - When and How to Publish
Capturing a process is only the beginning. Before publication, processes need to be reviewed, refined and validated to ensure that users can rely on them with confidence. In this session we’ll explore the activities involved in preparing processes for publication.
We’ll cover process reviews, approvals, stakeholder sign-off and common quality checks that help create professional, trusted process documentation. Join us to learn how to move from draft processes to published content that people will actually use.
28 October 2026: Impactful Communications for Processes
A successful process library depends on more than great processes. Effective communication is essential to encourage adoption and ongoing engagement across the organisation. In this session we’ll discuss communication strategies that support successful process library rollouts.
We’ll explore launch planning, stakeholder engagement, awareness campaigns and practical ways to keep momentum going after launch. Whether you’re introducing a new process repository or relaunching an existing one, this session will provide ideas to help maximise user engagement.