Virtual Visits Accelerator

Hi - we’re interested in the ‘Virtual Visits’ Accelerator, but we’re only on Version 10.2. We’re looking to upgrade asap, but due to current covid-19 situation, we may need to implement video appointments sooner. I’m wondering if the custom widget part alone would be compatible with 10.2, as the case management around that could be built by us separately?

Hi James

The widget can be downloaded seperately -

However, i think its only backwards compatible to 10.4 as it uses Amazon Chime and those features were only added at that point. I’ll double check, but you might need an upgraded controller to spin up a 10.4 + instance

update the video widget has been updated with new features from Amazon in 2020.1.

Thanks Darren, more reason for us to prioritise getting updated!

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