Wallboard Creation

Hi
Are Wallboards a separate paid-for feature or are they standard in Converse CX?
The user guide doesn’t show how to start the creation process and I can’t find it anywhere on the Admin panel.
Thanks

Wallboards are a standard feature in CX and available to all customers.

You can find details on how to configure and pair them to a display here:

Sorry Jonathan, can’t view that link, seems to require some sort of login and isn’t accepting mine.

Ok, normally you just login with your Netcall Community account or access Online Help from CX directly and then search for Wallboards.

Please feel free to come back to me should need any further help with Wallboards.

Jonathan.

No, just going round in circles logging in then being asked to log in.
Any chance you can just tell me where the Icon/menu item is for the Wallboards?
Thanks

Hi Matthew,

Might be worth have a quick Teams call to go through it. I am back in the office tomorrow and have availability after 3pm if you would like to send me a Teams invite?

Thanks

Jonathan