Hey everyone,
We are delighted to announce the acquisition of Govtech Holdings Limited, a pioneer in Revenues and Benefits automation. This acquisition aims to improve services and achieve cost savings for local government.
With a goal to help councils deliver significant change, fast, Netcall is extending its presence in the local government sector, enhancing its Liberty portfolio with innovative digital solutions. Govtech’s expertise and innovative process automation technology will support Netcall’s capabilities, enabling the delivery of solutions that streamline operations and improve citizen experiences.
Govtech’s platform handles approximately 30 million transactions annually, achieving up to 80% automation for 47 councils. This results in productivity savings with up to 50% increased efficiency in Revenues and Benefits teams, better citizen service and faster service delivery.
What’s in store? We plan to integrate Govtech’s solutions into the Liberty platform, leveraging capabilities such as AI enhanced citizen experience technology, chatbots, RPA and rapid application development.
This integration will combine the strengths of Govtech and Liberty to streamline income collection processes across Revenues and Benefits, Housing and Social Care.
Read the full news on our website
Thanks
LV