We are delighted to announce that Liberty Converse CX v24.9 is now available!
We have made a number of improvements to Virtual Agents, including:
- Goto Links – if you use a lot of goto steps in your flows, then this is for you. It cuts down the clutter in the user interface when linking to other blocks or flows.
- View Mode - now, when you view a Virtual Agent, we start you in read-only mode to help prevent accidental changes to the flow! To edit, simply switch into Edit Mode.
- Passing data to other Virtual Agents or Apps - it is now easy to pass variables from one Virtual Agent to another. Or even to an App. This means you can break down your large Virtual Agents into a collection of smaller ones and pass data between them.
You can find the full release notes within the docs section in the Community.
Got an idea that you think should be included on our next update? Why not suggest it in our ideas portal!
If you have any questions, please don’t hesitate to ask
Thanks!
Sam