Hi There
@JonathanRedsell has shared a couple of pearls of wisdom recently for Liberty Converse Users.
Firstly he gave some useful info to help with Contact Centre Agents working from home. Here is Jonathan’s post.
His second was about Contact Centre Email templates. Take a look here.
Don’t forget, you can be notified about additions to a category by ‘watching’ it.
Just click on the ‘bell’ in the top right.
